PRIVACY POLICY — OPTIHELIX HEALTH

Effective Date: March 2026

1. Introduction

OptiHelix Health (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your information through our forms.

2. Information We Collect

Personal Information

We may collect:

Name

Email address

Phone number

Practice name

Practice type

Any information you voluntarily provide

Technical Data

We may automatically collect:

IP address

Browser and device data

Pages visited

Referral source (including rep tracking links)

3. How We Use Your Information

We use your information to:

Respond to inquiries

Evaluate practitioner eligibility

Schedule consultations

Provide service-related information

Improve performance and tracking

4. Consent to Communications

By submitting your information through our website, you expressly consent to be contacted by OptiHelix Health via:

Phone

Email

SMS (text message)

These communications are related to your inquiry, practitioner access, scheduling, and follow-up.

5. A2P 10DLC & SMS COMPLIANCE DISCLOSURE

SMS Program Description

OptiHelix Health uses SMS messaging to communicate with individuals who have requested information about practitioner access, scheduling, and related services.

-Message Types You May Receive

Appointment scheduling and confirmations

Follow-up messages regarding your inquiry

Practitioner onboarding communication

👉

No promotional mass marketing messages are sent without additional consent.

Message Frequency

Message frequency will vary depending on your interaction with our team but is typically limited to 1–5 messages per inquiry or scheduling process.

Opt-In Requirement

SMS messages are only sent to individuals who have:

Submitted their phone number through our website

Provided explicit consent via form submission

👉 We do not send unsolicited text messages.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to cancel

HELP for assistance

Once you opt out, you will no longer receive SMS messages from us unless you re-enroll.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Data Use & Sharing

Phone numbers and SMS consent are not shared, sold, or rented to third parties for marketing purposes

Information is used strictly for business communication related to your inquiry

"I consent to receive SMS and email communications from OptiHelix Health. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out."

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers, including:

CRM and automation platforms (e.g., GoHighLevel)

Scheduling tools

Partner service providers related to our offerings

All partners are expected to maintain appropriate data protection standards.

7. Data Security

We implement reasonable safeguards to protect your information. However, no system can guarantee absolute security.

8. Healthcare & Medical Disclaimer

OptiHelix Health does not provide medical advice, diagnosis, or treatment.All information is intended for licensed practitioners and business purposes only. Referenced DNA and peptide services are provided by third parties and are not diagnostic tools.

9. Cookies & Tracking

We may use cookies and tracking technologies to Analyze traffic, Improve performance,Track referral sources

10. Your Rights

You may request access to your data, request correction or deletion, pt out of communications at any time

11. Third-Party Links

We are not responsible for the privacy practices of external websites.

12. Children’s Privacy

This site is intended for professionals and not individuals under 18.

13. Updates

We may update this policy periodically. Updates will be posted with a revised effective date.

14. Contact Information

OptiHelix Health
Email: [email protected]